Condition of delivery


If an offer is of limited duration or subject to conditions, this will explicitly be stated in the offer. 

The offer includes a complete and accurate description of the products and/or services. The description is sufficiently detailed to allow a proper assessment of the offer by you, as a customer. 

The images used by Free Choice Benelux B.V. are a truthful representation of the products. Manifested mistakes or errors in the offer do not bind the Free Choice Benelux B.V. 

Each offer contains sufficient information about the rights and obligations, automatically connected to the acceptance of the offer and easily understandable for you, as a customer.

More particular: 

The price, including taxes 
The possible delivery costs
The manner of payment and delivery of the order
The manner, in which the order will be achieved + actions needed to achieve the order  

After finishing the order, it will be filed and accessible for you, as a customer. 

The order: 

The order is established immediately after accepting the offer by you, as a customer and thereby satisfying the required conditions.  

Free Choice Benelux B.V. confirms immediate electronically receipt of the acceptance of the offer. 

The fact that the order is established electronically, Free Choice Benelux B.V. takes appropriate technical and organizational measures to protect data and ensure a secure web environment. 

For the electronic payment, Free Choice Benelux B.V. will take appropriate safety precautions.  

The price: 

During the period of validity, mentioned in the offer, the prices of the products will not increase, except for changes in prices resulting from changes in tax rates. 

Free Choice Benelux B.V. will always reserve the right to change the prices of the products. These adjusted prices are only valid from the moment these new prices are mentioned on the website. 

The customer always buys the products at the prices indicated on the website at that time. 

Conditions of delivery: 

Free Choice Benelux B.V. strives for complete satisfaction of the customers; guaranteeing that the products satisfy the customer’s order, the specifications mentioned in the offer, as well as the reasonable requirements of reliability and/or usefulness and the statutory provisions and/or governmental regulations, at the date of the order. 

Most orders will be delivered within 3-4 days after receipt of payment. 

Orders can only be shipped, not collected. 

If you discover a wrongly delivered product after purchase, please contact us; Free Choice Benelux B.V. will, according to your preferences, change the wrongly delivered product in the requested product or return the money paid. 

If the package of the product is already opened, the customer neither can return the product nor can the customer get the money back. 

Customers have the right to return their purchase (and get their money back) within 7 days, without any given reason. 

Unstamped shipments will not be accepted. Make sure the products are properly packed, shipped and insured. We cannot be held responsible for lost shipments that are sent to us.